I like to contact Mr Paul Kodjo, the Frenceman.

Can you help me.

thanks in advance

Frans Barten

[…]just beneath, are numerous totally not related sites to ours, however, they are surely worth going over[…]…

From a former review, we read that people often go to the neighbouring (about 30 minute drive away) hotel, Lou Moon, for dinner. We thought this was a great idea. We arranged with Axim to get a taxi for us, which they agreed. When we arrived at Lou Moon, we exchanged numbers with the driver, so that when we were finished, he could come back and pick us up.

After a lovely dinner, we called the driver, whose phone was off. Confused, we called Axim Hotel, to ask what we should do. The night receptionist, said he would call some other numbers and back. He never called, so we called him. He proceeded to tell us that no one was answering. He had no other options for us, and could care less that it was 11pm, and we were two foreign women essentially stranded. After many phone calls back to this receptionist, pleading with him to find us a way back, the evening ended with us having to spend 200 euros on a room for the night at Lou Moon.

Beyond tired and angry (and 200 euros wasted!), we finally made our way back to Axim Hotel the next morning. As we approached the daytime receptionist, we explained the whole story. At least he was apologetic, and understood our anger and disappointment. At the end of our conversations, we exclaimed ‘i assume we will not be paying the 30 cedis rate for last night?’. This promoted him to call over the owner – Jonas.

We reexplained the whole story to Jonas, concluding that because we had to spend 200 euros for a night accommodation elsewhere (because they had left us stranded), we were not prepared to pay the 30 Cedis for the room we had at Axim.

Jonas could not care less. He put all the blame on us, laughed in our faces and while pointing his finger at us, explained that he had travelled around the world, and is shocked that we think we could not pay for the previous nights room rate.

To me, this is all about the principle. The fact that he showed such disrespect to his customers, to turn the whole situation around to make it seem like it was our fault, and on top of it to laugh in our faces, is beyond unacceptable.

We were happy to pay for the other nights we spent there, along with our meals and drinks etc. All we were asking for was to deduct 30 cedis (less than 15USD) because of the principle. The fact that they could not do that is shocking, and I hope that people will take this into consideration when choosing where to stay near Takoradi.

I have never experienced this kind of disrespect from hotel staff – let alone from the owner!

Leif and his local partners have organized everything to our complete satisfaction. The accommodations were well chosen, and we were very happy to have been assigned to Patrick, in our opinion the best tour guide the local partner has to offer. He was a great help in dealing with locals, an inspiring source to consult before doing any bargaining and always helpful if we needed something or wanted to know something. Patrick and “Madam” (the owner of the local tour operator) spoke at least daily on the phone, and “Madam” talked to us directly every few days to make sure all was perfect.

We really did have a perfect travel, and we would use Green Bug and their local partner any time again!

Cynthia

Thank you for your great review and spending the day in Ghana with the help of Green Bug Adventures. I really enjoyed hearing about your travels up the West Coast of Africa by sea and look forward to seeing some of those photos.

Thanks again for your business,
Leif Ryman
Owner of Green Bug Adventures